Madison Property Management, Inc. is looking for a responsible, detail-oriented individual to oversee a multi-property portfolio in the Madison/Dane County area. A property manager will report directly to one of four team-leads and will work closely with the accounting, facilities, marketing, and legal departments to maintain a high occupancy rate, improve resident retention, resolve resident issues, and serve as the advocate for the properties in his or her portfolio. A property manager's role is to act as the liaison between the property owners, the residents of each property, and the management company.

This fast-paced position involves quickly developing a deeply rooted understanding of our property management software system, leasing practices, and internal procedures. Our ideal candidate will be a quick, detail-oriented learner with proven abilities in written and verbal communication. This person will be able to work effectively both independently and with a team, will have a proven ability in customer service, and will have a knack for balancing the needs of multiple parties.

Responsibilities:

Quickly and capably learn and work in MPM's internal property management software system
Learn and be able to explain MPM's lease and leasing process to prospective residents of all demographics
Oversee and manage operations at assigned properties
Thoroughly understand MPM's policies/procedures and Madison housing regulations
Process leasing applications in accordance with MPM's policies and Fair Housing regulations
Work both individually and with the Marketing team team to retain a 100% occupancy rate at all times
Work both individually and with the Resident Retention team to develop a resident retention strategy and increase resident renewal rates among assigned portfolio
Work with property owners to maximize their ROI
Address resident concerns, maintenance requests, and questions.
Document all communications with residents, vendors, and with property owners.
Provide excellent customer service to prospective renters, current residents, and property owners
Develop an understanding of the MPM portfolio as a whole
Fill in as needed for other property managers
Develop an understanding about the Madison rental market, market rates, and best practices

Requirements:

Valid driver’s license
Insured personal vehicle available every day to use as-needed (all mileage is reimbursed.)
Working knowledge of computers and basic windows programs
Experience with property management or comparable software preferred
Experience in property management or hospitality preferred
Associates or Bachelor’s degree preferred
Bilingual preferred but not required

Hours:

This is a full time position (paid holidays, vacation time, and benefits available) Monday through Friday from 9:00am to 5:30pm with Select Saturday hours required.

Application Requirements:

Resume
Cover Letter
Feel you'd be a good fit for this position?